Account & Workspaces

Contacting support

If you need help, want to report an issue, or have ideas for Ycode, there are many ways to contact our team and community. Here’s how you can reach out, depending on your needs:

Email Support

Best for: Private or account-specific questions, urgent issues, or when you need direct support from the Ycode team.
Email: [email protected]
Please provide as much detail as possible, including screenshots or steps to reproduce any issues.

Ycode Community

The Ycode Community is a collaborative space where users can connect with the Ycode team. Here are the main channels to use:

Ask for Help Channel:Get troubleshooting advice, guidance, and answers to questions from the Ycode team and fellow users.
Bugs Channel: Report technical bugs or glitches. Be sure to include detailed descriptions, steps to reproduce, and any relevant screenshots.
Feature Requests Channel: Share your ideas for new features or improvements. Explain how your suggestion would benefit your workflow or the platform.
Chat Channel: Engage in real-time conversations with the community and Ycode support for quick assistance.

Purpose	How to Contact	Where to Go
General Support	Email	[email protected]
Report an Issue	Community / Email	"Ask for help" channel or [email protected]
Report a Bug	Community / Email	"Bugs" channel or [email protected]
Request a Feature	Community	"Feature Requests" channel
Ask for Help	Community	"Ask for help" channel
Quick Assistance	Chat	Chat Channel

Access the Community

The Ycode Community serves as the central hub for connecting with other users, sharing feedback, reporting issues, and seeking support. Here’s how you can access and use the community:

Create a free Ycode account or log in with your existing credentials to participate in discussions and post in channels.
Once inside, you’ll find dedicated channels for help, bugs, feature requests, and chat.

Within Ycode’s community, you can:

Share your projects and get feedback.
Report issues or bugs.
Ask for help or troubleshooting tips.
Request new features or vote on existing suggestions.
Connect with other no-code creators and the Ycode team for insights and support.

Tip: Bookmark the community link for easy access, and check back regularly for updates, announcements, and new discussions.

The Ycode Community allows you to share your ideas and work with others. It's designed to help you use the platform more effectively and connect with others who are learning no-code.

Your feedback, questions, and reports help us improve Ycode for everyone. Don’t hesitate to contact us.

Still need help?

Our support team is ready to help.

Contact support