Reporting issues

If you face any problems or need help while using Ycode, there are two main ways to report issues and get help:

Contact Ycode Support

Email your issue directly to [email protected]. Please include as much detail as possible, such as a description of the problem, steps to reproduce it, and any relevant screenshots or error messages. This information helps the support team resolve your issue more efficiently.

Ask for Help in the Ycode Community

Visit the Ycode Community and post your question or issue in the Ask for help channel. This space is designed for users seeking support, troubleshooting advice, or guidance from both the Ycode team and fellow community members.

For technical bugs, use the Bugs channel in the Ycode Community. Here, you can report bugs directly to the team and see reports from other users. Be as specific as possible when describing the bug. Include steps to fix it, what you expect to happen, and any screenshots or details that are important.

Your reports help Ycode improve the platform and provide better support for all users. Thank you for letting us know when you need support!