Account & Workspaces

Providing feedback

Ycode values user feedback to improve our platform. We address any issues you may encounter. You can share your suggestions, report bugs, or request new features through the following channels:

Contact Support Directly

Please send your feedback, questions, or suggestions to [email protected] via email. ‌Ycode will respond within three business days.

Join the Ycode Community

Participate in the Ycode Community to submit feature requests or report bugs. Visit the community forum and post under the Product section in the Feature Requests or Bugs channels.

The community is an excellent platform to connect with other users, discuss ideas, and explore suggestions from others.

Where to Submit Feedback

Type of Feedback	How to Submit
General feedback	Email [email protected] or post in the Community’s Chat or Discussion channels.
Feature requests	Post in the Feature Requests channel on the Ycode Community
Bug reports	Post in the Bugs channel on the Ycode Community or email [email protected]

Tips for Reporting Bugs, Requesting Features, and Asking for Help

Provide as much detail as possible, including steps to reproduce a bug, screenshots, or specific examples. This helps the Ycode team understand and address your feedback more efficiently.
For feature requests, explain how the new feature would help your workflow or improve the platform.
When you ask for help, explain what went wrong in as many details as possible. Screenshots and specific examples help us solve problems quicker.

Your feedback is important and helps shape the future of Ycode. Thank you for contributing to the community and making Ycode better for everyone!

Still need help?

Our support team is ready to help.

Contact support